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📞 Contact Information – Mtronz ShopX

How to Contact Us

At Mtronz ShopX, we value our customers and are always here to help. If you have any questions, concerns, or need assistance regarding orders, payments, shipping, or returns, please feel free to contact us using the details below.

📧 Email Support

You can reach us anytime via email:

Email: mtronzshopx@gmail.com

We aim to respond to all emails within 24–48 business hours.

📞 Phone Support

For urgent inquiries, you may contact us by phone:

Phone: +91 96457 04363
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

📍 Business Address

Mtronz ShopX
Mannarkkad, Thavalam
Palakkad, Kerala – 678582
India

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Lets Talk

We’re here to help and would love to hear from you.

Whether you have a question about a product, an order, or just want to share feedback, our team is ready to assist you with honest support and quick responses.

Frequently asked questions

Mtronz ShopX is an online store offering trendy, high-quality products at affordable prices.

✨ We focus on style, quality, and value for everyday life.

📦 Orders are processed within 1–3 business days

🚀 Delivery usually takes 8–14 business days, depending on your location.

We accept secure payment options:

✅ UPI

✅ Debit / Credit Cards

✅ Net Banking

✅ Wallets

✅ Cash on Delivery (COD – eligible products)

🔄 If you receive a damaged, defective, or wrong item, contact us within 7 days of delivery.

💰 Approved refunds are processed within 5–7 business days.

📧 Email: mtronzshopx@gmail.com

📱 Phone: +91 96457 04363

💬 You can also reach us through our Contact Us page.